Privacy Policy

Introduction to Privacy Practices  

Twinkle Trades (“we,” “our,” “us”) operates Fusioncloset for individuals who value elevated style. User (“you”, “your”) privacy is our priority, and we’re committed to protecting the data you entrust us with.  

We respect your privacy and are committed to protecting your personal information.   

This Privacy Policy outlines how your data is collected, used, and shared on our platform.   

Whether you're browsing or shopping, your trust means everything to us.   

We ensure transparency about how we handle your data across all touchpoints.   

By using our services, you agree to the terms described in this policy.   

Please read this page carefully to understand how we manage your information.  

What We Collect: Information Received from You  

1. When You Sign Up  

We collect your full name, email address, and mobile number for account creation.   

A password is also stored in encrypted form for login and identity verification.   

This information helps us offer a personalized shopping experience across the website.   

Without this, we won’t be able to provide a user account for checkout and order history.  

2. When You Shop or Browse  

We collect billing and shipping addresses, preferred payment mode, and item selections.   

We also log product views and interactions for performance and analytics.   

Details like cart activity and wishlist items help enhance your on-site journey.   

This data is only used internally to improve customer convenience and service.  

3. When You Reach Out  

Customer queries, reviews, or emails are stored to help resolve issues or respond faster.   

We retain communication records to understand patterns and improve support quality.   

Sometimes, we may request additional identity proof for order-related verification.   

All communication data is kept confidential and not shared with third parties.  

How We Use Your Data: Purpose of Collection   
We use your information to complete purchases, manage orders, and send relevant updates.   
Your personal and payment details help us provide a smooth and accurate checkout process.   
We also use this data to personalize recommendations and tailor promotions just for you.   
We improve our website's layout and user experience using analytical insights from your behavior.   
Marketing emails and notifications are sent only if you've opted to receive them.   
You can manage notification preferences or unsubscribe at any time through your profile.   
Information Sharing: When and Why  

• We never sell your personal information to outside parties.   
   
• Information may be shared with trusted logistics and payment partners to fulfill your order.   
   
• Legal obligations may require us to disclose your information to authorities.   
   
• Analytics and ad partners receive non-personal data to improve ad relevance.   
   
• All shared data is governed by confidentiality and strict service agreements.  

Data Protection Measures: Safeguarding Your Information  

Your data is stored on encrypted servers with restricted access.   

We use advanced firewalls and security protocols to prevent unauthorized access or breaches.   

Card details are never stored and are processed directly through certified payment gateways.   

All internal systems are regularly reviewed for compliance with data safety standards.   

Employees are trained on data confidentiality and access is granted only when essential.   

We routinely update our security measures to adapt to evolving risks.   

We may also conduct audits and vulnerability assessments to ensure continued protection.   

If a breach is suspected, users will be notified and guided on precautionary steps.  

How Long We Keep It: Data Retention Policy  

We retain personal information for 8 to 12 months for service and legal purposes.   

Inactive accounts may be deleted or anonymized after a specific period of non-usage.   

Order history and communication logs may be kept longer for support or tax compliance.   

Once no longer needed, data is permanently deleted through secure digital processes.  

External Connections: Third-Party Website Links  

Our website may contain links to third-party sites not owned by us.   

These sites have independent privacy policies and terms.   

We recommend reviewing their policies before sharing any information.  

Cookie Usage: Your Browsing Experience  

• We use cookies to remember your preferences and offer quicker access on return visits.   
   
• Cookies help us analyze traffic, page interactions, and site improvements.   
   
• You can disable cookies via your browser, but some features may become limited.   
   
• By continuing to browse, you agree to our cookie usage as per this policy.  

Jurisdiction Clause: Governing Law  

• This Privacy Policy is governed by the laws of India.   
   
• Any disputes arising will be subject to the jurisdiction of the appropriate Indian courts.   
   
• Users are responsible for complying with all local laws when accessing our website.   
   
• By using our services, you agree to resolve any legal matters in India.  

Children’s Data: Information Regarding Minors  

• Our services are intended for users aged 18 and above.   
   
• We do not knowingly collect personal information from children or minors.   
   
• If we learn that a minor has provided data, it will be deleted immediately.   
   
• Guardians can contact us for concerns about accidental data submission.  

Know Your Rights: Control Over Your Data  

• You can access, edit, or delete your personal data from your account settings.   
   
• You have the right to opt-out of promotional messages at any time.   
   
• You may request a copy of your stored data by contacting customer support.   
   
• You can restrict processing of your data under specific lawful conditions.   
   
• For complaints or privacy-related issues, reach out to our Data Protection Officer.  

Policy Revisions: Updates to This Statement   
We may revise this Privacy Policy periodically to reflect new features or legal requirements.   
If significant changes are made, we will notify users via email or dashboard alert.   
Updated policies take effect once posted on this page unless stated otherwise.   
We encourage users to check this page regularly to stay informed about how we protect their data.   
Continued use of the website after changes implies acceptance of the revised policy.   
If users disagree with the changes, they may close their account or contact support for assistance.  

Contact Us  

Get in touch with us to clear any queries you may be having about our Privacy Policy.   
 

twinkletrades9@gmail.com